Online marketplace eBay on Wednesday put out a press release instructing all users to change their passwords. The company revealed it was hit by a massive Cyberattack that compromised its encrypted database of passwords and “other non-financial data.” The release said that while the cyberattack did compromise user passwords, no unauthorized activity has been detected—so far; credit card and other financial info is allegedly safe, eBay said.
"Information security and customer data protection are of paramount importance to Ebay Inc., and eBay regrets any inconvenience or concern that this password reset may cause our customers. We know our customers trust us with their information, and we take seriously our commitment to maintaining a safe, secure and trusted global Marketplace.
Cyberattackers compromised a small number of employee log-in credentials, allowing unauthorized access to eBay's corporate network, the company said. Working with law enforcement and leading Security experts, the company is aggressively investigating the matter and applying the best forensics tools and practices to protect customers.
The database, which was compromised between late February and early March, included eBay customers’ name, encrypted password, email address, physical address, phone number and date of birth. However, the database did not contain financial information or other confidential personal information. The company said that the compromised employee log-in credentials were first detected about two weeks ago. Extensive forensics subsequently identified the compromised eBay database, resulting in the company’s announcement today."
The company said it has seen no indication of increased fraudulent account activity on eBay. The company also said it has no evidence of unauthorized access or compromises to personal or financial information for PayPal users. PayPal data is stored separately on a secure network, and all PayPal financial information is encrypted.
"Beginning later today, eBay users will be notified via email, site communications and other marketing channels to change their password. In addition to asking users to change their eBay password, the company said it also is encouraging any eBay user who utilized the same password on other sites to change those passwords, too. The same password should never be used across multiple sites or accounts."
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